Privacy policy

Introduction

 

Earnd UK Limited is committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our service users that communicate (online or offline) with us, and through our mobile application, website and social media platform.

This privacy policy is for visitors of our website nhs.earnd.com. It explains what personal data we collect and derive, what we do with your information, how we keep it secure as well as the rights and choices you have over your information.

Throughout this document we refer to Data Protection Legislation which means the Data Protection Act 2018 which incorporates the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any legislation implemented in connection with the General Data Protection Regulation which is the governing legislation that regulates personal data protection across the EEA. This includes any replacement legislation coming into effect from time to time. 

 

The information we collect and when

We may collect the following information when you visit our website:

  • Your email, mobile telephone number and employer ID if you voluntarily request further information about using our products and services.
  • Analytics, such as internet log information and details of visitor behavior patterns. This information is only processed in a way that does not directly identify anyone.
  • Web traffic details, which may include your IP address, are processed to customise the content we show you and to protect the security and integrity of our website.
  • Cookies to enable our website to work effectively and to gather information about our site. See our Cookie section to read more about how we use cookies and how you can set your preferences.

The lawful basis we rely on to process your personal data is either Article 6(1)(a) of the GDPR, for example when you register interest in using our products and services, or Article 6(1)(f) which allows us to process personal data when it’s necessary for our legitimate interests. For example, to optimise the information we display on our website and to maintain the continuity of our business.

 

How we may use your information

Our purposes for collecting information are:

  • to maintain and monitor the performance of our website
  • to improve the site and the services it offers to our users
  • to customise the content on our website based on your location
  • to process your requests to get further information about our products and services
  • to get feedback from you about our products and services.


    Who we might share your information with

We may share your personal data with other organisations in the following circumstances:

 

  • If the law or a public authority says we must share the personal data;
  • If we employ the services of other parties for dealing with certain processes necessary for our operations. In any of these instances the information we share will be protected.
  • Your rights over your information

 

Right to Access Your Information

You have the right to access the information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed.

We would ask for proof of identity and enough information about your interactions with us that we can locate your personal information.

If you would like to exercise this right, please contact us as set out below.

Right to Correct Your Information

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it. Where this relates to information provided to us by your employer, you may need to update this directly with them.

If you would like to exercise this right, please contact us as set out below.

Right to Stop or Limit Our Processing of Your Personal Data

You have the right to object to us processing your personal information if we are not entitled to use it anymore, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.

If you would like to exercise this right, please contact us as set out below.

For more information about your privacy rights

The Information Commissioner's Office (ICO) regulates personal data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public.

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.

 

How long we keep your information for

We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your information in accordance with the Data Protection Legislation and never retain your information for longer than is necessary. 

Unless otherwise required by law, your personal data will be stored for a period of 2 years after your last transaction with us, at which point it will be fully anonymised or deleted.

 

How to contact us 

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your information is processed, please contact us by one of the following means:

By email:  data.protection@earnd.com 

By post: One Southampton Street, Covent Garden, London, WC2R 0LR

Thank you for taking the time to read our Privacy Policy.

Who are Greensill?

Greensill is one of the UK’s fastest-growing finance companies, but probably not one that you’ve heard of. Greensill enables companies (and now employees) that have done work to be paid early.

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